Method 1: Delete in the app
Signed-in users can delete their account from inside ZHESS: Profile -> Delete Account.
The app will show a permanent deletion warning and require the confirmation phrase before deletion can start.
Method 2: Email support
If you cannot access your account, email support@zhess.app from the email linked to your ZHESS account with the subject Delete my ZHESS account.
Support may ask for enough information to verify account ownership before acting on the request.
What deletion covers
Account/profile records, ratings, statistics, progress, profile image data, trial records, app-side premium entitlement records, and account-linked gameplay history are removed or unlinked where technically possible.
Purchase, subscription, billing, fraud-prevention, legal, tax, security, or platform-compliance records may be retained where required.
If you have an active Google Play subscription, you may also need to manage or cancel it through Google Play subscriptions.
Privacy policy
More detail is available in the ZHESS Privacy Policy.